Refund Policy

At our company, we have a clear and concise Refund Policy in place. This policy outlines the process for receiving refunds and the terms and conditions that apply.

Refund Policies and Processing Times

Refund policies and processing times vary depending on your reservation. This information is usually available on your itinerary or confirmation email from when you made the booking. The type of refund, whether it be a reimbursement to your original payment method or credit for future flights, rewards, or coupons, is determined by the specific regulations for your booking. In some cases, a combination of these options may be possible.

Booking Process and Company Information

At Econoflyer, our goal is to offer a smooth booking process on our website, www.Econoflyer.com. This policy is set by AdHub Max LLC, an American company, and outlines the steps for canceling, refunding, or changing flights, accommodations, and other travel arrangements made through our platform.

Currency and Pricing

When examining currency and pricing, it is imperative to consider the numerous factors that can impact them.

The cost of bookings is in US dollars (USD) and can vary based on availability, demand, and popular travel times such as holidays. Kindly be aware that prices are subject to final confirmation upon payment and are subject to modification without advance notice.

Cancellation Period and Charges

In accordance with federal regulations, the U.S. airline industry adheres to laws governing flights. The Department of Transportation's website provides resources pertaining to questions surrounding airline reimbursement, such as:

• Do I qualify for a refund?
• What if I obtained my ticket through a third-party source, such as a travel agent or online agency, either by purchasing or reserving it?
• What is the usual processing time for a refund through an airline, travel agent, or online travel agency?

The airline industry in America is dedicated to providing passengers with flexible choices and continuously adjusting their travel regulations for the ease of customers. It is recommended that you consult your specific carrier for the latest updates on policies.

Cancellation and Refund Eligibility

In the event that a cancellation takes place after the initial purchase, the tickets will not be eligible for a refund. Nevertheless, the Airline reserves the right to provide future credit as they see fit. This credit must be utilized within one year and by the same passenger. Any cancellations made after this period may result in penalties according to the Airline's guidelines. It is crucial to thoroughly review and comprehend the booking terms beforehand, as certain Airlines offer non-refundable fares even within 24 hours.

Upon cancellation of your booking, any funds received as a deposit or partial payment will be promptly refunded. However, please note that any non-refundable fees will be deducted from this amount. Our agent is available to assist you in monitoring the status of your refund.

Items Ineligible for a Refund

It is important to note that some discounted airfare options are not eligible for refunds. To avoid any confusion, we kindly ask that you carefully review the booking terms before making your reservation.

Once a hotel extension is confirmed, it becomes non-cancellable.

Once underway, there will be no reimbursement for any portion of the reservation that remains unused.

Flight Disruptions

If a flight is cancelled, passengers have the option to receive a full refund or a credit for future travel, as per the airline's policies.

In the event of a notable hold-up, clients have the option to ask for a reimbursement. The definition of a "notable" delay is influenced by multiple factors, including flight duration, cause of delay, and personal circumstances. The Department of Transportation evaluates refunds for extended delays on an individual basis.

Travelers who experience a class change, whether due to an aircraft switch or unexpected circumstances, are eligible to receive a refund for the difference in fare.

Optional Services

Travelers impacted by flight disruptions or significant delays may request a refund for any extra services, such as baggage fees, seat upgrades, or in-flight Wi-Fi, that were unavailable during their trip.

Airline-Specific Policies

The airline's usual fare rules and change fees will be enforced for any voluntary changes. However, if your flight experiences unforeseen adjustments (e.g. schedule changes), you will not incur any airline-associated charges. Please be aware that in such scenarios, Econoflyer.com will impose a $50 fee for modifications.

Baggage Handling

If an airline loses a passenger's luggage and declares it as lost, customers have the right to receive a refund for their baggage fees from the same airline. Generally, airlines take 5 to 14 days to deem a bag as lost, but this may differ based on their individual guidelines. It should be noted that Econoflyer.com can only aid in the claiming process.

Valid Refundable Tickets

Customers who opt for fully refundable tickets have the freedom to cancel their purchase and receive a complete reimbursement, as long as the ticket is not used.

Bookings Cancelled Within 24 Hours

Passengers who choose to make their flight reservations at least seven days prior to departure are entitled to a complete reimbursement if they decide to cancel within 24 hours of booking. This applies as long as the ticket remains unchanged and the cancellation is requested within the specified time frame.

Company Liability

Our liability coverage encompasses various forms of damages, such as direct, indirect, special, or consequential damages, loss of data, income, or profit, and personal injury or property damage. In the event that we are held accountable for violating these terms, our liability is restricted to either re-providing the service or reimbursing its cost.

Schedule Changes

Please note that Econoflyer.com is not liable for any changes to flight plans made by the airlines. It should be noted that passengers may be entitled to a refund if there are significant schedule adjustments or delays, following the airline's guidelines.

Initiating a Refund or Cancellation

We urge travelers to submit any cancellation or refund requests through either the website www.airnexia.com or by contacting our customer support team at support@adhubmax.us. It is strongly advised that all terms and conditions be carefully reviewed prior to making a reservation.

Obtaining a Receipt

The itinerary page provides a comprehensive overview of all planned activities and events for the entirety of your journey.

To obtain a receipt, choose either Print or Get on the itinerary page. If you need a receipt for tax purposes, contact your travel provider (such as a hotel or airline).

The venue for lodging/ staying.

Upon the completion of your stay, you may settle the payment at the property during either check-in or check-out. A receipt for your transaction will be provided by the hotel.

Kindly note that the full payment was settled upon making the reservation. Your itinerary page contains the receipt, which can serve as confirmation of your purchase. Any additional expenses incurred during your stay, such as wifi or minibar charges, will be itemized on a separate receipt provided by the hotel upon departure.

The car rental agency.

Opting to make payment at the rental agency will grant you a detailed receipt outlining all applicable charges and taxes when you return the car.

Upon completing your booking, the payment process will be finalized. A valid proof of purchase can be found on the itinerary page. If needed, the car rental company can provide you with a copy of your rental contract and receipt upon request.

When booking a package, please keep in mind...

Kindly note that although the receipt on your itinerary page displays the total expense, your bank or credit card statement may specify individual fees for each aspect of your package (such as flight and hotel charges).

Ensuring payment safety.

Creating an account not only guarantees the safety of your personal details, but also allows for hassle-free storage of payment methods for future travel reservations.

With SSL, an advanced safeguard for online data, you can have peace of mind knowing that your personal information is safe. Simply ensure that the browser address begins with https://.

In order to safeguard your card from unauthorized transactions, we ask for verification of its 3- or 4-digit identification number for every purchase. This code is usually located in the signature section and placed above the credit card number for American Express.

Include a card in your account for secure payment storage.

Upon booking, you will be prompted to designate a payment method during checkout. Simply opt for the credit card choice and mark the box below to store it for future reservations.

An extra charge may apply for international transactions in the case of reservations made from a foreign country or if your card is issued by a bank located outside the country.

Resolve issues regarding unsuccessful transactions.

There are multiple possible reasons as to why your payment may have been declined or unsuccessful:

• To prevent any problems, please ensure that your card has sufficient funds either by checking your account balance or contacting your card issuer. Alternatively, you may use a different card for your transaction if needed.
• To prevent any errors, such as an expired card or incorrect billing address, please ensure that all payment information given is accurate. Kindly double-check before proceeding.
• Please take a moment to check the payment methods available on the check-out page, ensuring that your preferred option is accepted.
• We are sorry to report that there was a technical issue with your card issuer preventing us from processing your transaction. Please reach out to them for assistance or attempt the transaction again at a later time.
• As a result of an atypical charge, your card issuer has taken steps to block the transaction in order to safeguard you. If you need help, kindly reach out to your card issuer for additional assistance.

Unclear fees that have not been identified or acknowledged.

Have you noticed a charge that appears unfamiliar? There could be a number of reasons for this. If none of these apply to your situation, please speak with our agent for further clarification.

Any modifications to your reservation? Just a reminder that if any of your travel partners (airline, hotel, car rental company, or activity provider) have made changes, there may be added fees. We'll inform you of these charges.

In certain instances of Pay Later reservations, the service provider may request a card hold or advance deposit prior to check-in. It is crucial to connect with them directly using the contact details provided in your itinerary.

When you buy a return ticket

When buying a roundtrip flight, consisting of two individual one-way fares, your billing statement will display multiple charges as the airline will bill each segment separately.

Opting to use a mix of airlines can be the ideal decision for your particular trip requirements. To maintain our option of providing a roundtrip ticket that incorporates two separate one-way fares from multiple carriers in one flight booking, an additional booking charge will apply. The exact amount of the fee may differ depending on the chosen ticket.

It is crucial to carefully review the rental policies.

Prior to taking possession of the vehicle, it is crucial to carefully review the rental policies. This will ensure compliance with any possible extra fees.

In the event that a pending charge appears on your statement

If you notice a pending charge on your statement, it indicates that you started the booking process but did not finish it or chose to cancel the reservation. This charge will either stay until the booking is confirmed, or it will disappear within 5 days. If you need access to the funds or your account to be unlocked, please contact your bank directly.

To receive a tailored estimate of your refund's arrival date.

Speak with our representative to receive a customized timetable for the arrival of your refund.

Instead of that, you could just hold off until you receive the email confirmation, which will include all the essential details about when and where your refund will take place.

To sum up, overall, in brief.

Kindly note that the refund processing has a timeframe of 24 hours. After this, your bank or payment service (e.g. PayPal) will take care of the remaining steps. Keep in mind that it can take up to 7 business days for the credit to be transferred into your account and there may be a further delay before it reflects on your credit card statement.

The policies governing payments that were delayed.

Residential facilities

Hotel Reservations

At some hotels, you have the choice to reserve your room ahead of time and settle the payment upon your arrival or departure in the local currency.

After your booking confirmation and itinerary are received, you will be notified of the estimated cost to be paid at the hotel. This amount includes any additional fees or taxes that may apply.

In some instances, a hold or pre-payment may be required prior to check-in. For inquiries regarding refunds or claims, please reach out directly using the itinerary information provided.

Car Rentals

Cars are the primary means of transportation in modern times.

By choosing this option, you can secure your rental vehicle without making an initial payment.

Upon arriving at the designated pick-up location, please confirm that the driver possesses a valid credit card to cover the full cost. Additionally, keep in mind that the car rental agency will also put a hold on the card for the required deposit.

Before finalizing a Reserve now, pay later reservation, be sure to confirm with the car rental company their accepted forms of payment. This will guarantee a hassle-free arrival without any unforeseen surprises regarding payment methods for your card.

Sailing Reservations

Sailing is a highly favored means of travel that presents a unique and exciting experience on the open water.

These excursions at sea offer a plethora of opportunities for travelers to engage in, such as a diverse range of activities, live entertainment, and chances for unwinding, all while marveling at the breathtaking views.

When making an early reservation for the sailing trip, only a deposit is required. After doing so, a confirmation email will be sent to you containing the payment details and schedule to keep an eye on.

Advance Payment Options

There are various choices for making an advance payment on your settlement.

For guests with a Pay later booking, it is best to contact your provider if you wish to make an advance payment. Meanwhile, for those with a deposit booking, your confirmation email will contain instructions on settling the remaining balance.

Important Notes

It's great to have this information!

Pay Later bookings are not eligible for coupon use.

Unfortunately, our Pay Later option is not available for Vacation packages, Flights, or Activities.

For inquiries or to reach out, kindly refer to the provided contact details.

Contact Information

If you have any inquiries or concerns about our Refund & Cancellation Policy, please reach out to us at:

AdHub Max LLC's registered address can be located at 501 Silverside RD, Ste 105 in Wilmington, Delaware, USA. The zip code for this location is 19809.

To receive assistance, kindly contact us at support@adhubmax.us via email for any support inquiries.

Company Details

Registration Number 204593071 was assigned on November 14th, 2023.

The EIN assigned to this employer is 36-5088320, which remains valid until November 24th, 2023.

The record keeping purpose necessitates file number 2628039.

The D-U-N-S Number linked to this entry is 11-937-7126, documented on October 18th, 2024.

License number T-2024711223, granted on October 5th of the year 2024.

The ISO/IEC 27001:2022 certification was issued with the code US-ABMC-24-12123461 on November 12th, 2024.

The ISO 27701:2022 certification number, US-ABMC-24-12123463, was issued on November 12, 2024.